Store Manager

• Oversee Daily Operations: Manage all aspects of pop-up and flagship store activity, including opening/closing, cash handling, and workflow coordination.
• Drive Sales Strategy: Develop and execute sales plans to meet revenue goals; analyze market trends and customer insights to identify growth opportunities.
• Inventory Management: Monitor stock levels, forecast demand, place orders, and implement loss-prevention measures to maintain optimal inventory.
• Deliver Exceptional Customer Experience: Ensure every customer receives personalized service, resolve concerns promptly, and build lasting relationships that encourage loyalty.
• Lead & Develop the Team: Recruit, train, and mentor employees. Create schedules, conduct performance reviews, and foster a culture of motivation, accountability, and recognition.
• Maintain Brand Standards: Oversee store presentation, visual merchandising, and product displays to align with Pascal’s luxury brand identity.
• Reporting & Analysis: Track KPIs, sales performance, labor costs, and other operational metrics; share actionable insights with senior leadership.
• Compliance & Safety: Ensure adherence to company policies, labor laws, and health and safety regulations. Conduct regular audits and training.
• Promotions & Events: Coordinate in-store promotions, seasonal campaigns, and community events to increase traffic and enhance Pascal’s market presence.
• Flagship Store Prep & Launch: Support planning and execution for the Beverly Hills store opening, including layout, merchandising, staffing, and operational readiness.
• Post-Opening Flagship Management: Oversee daily operations, maintain sales performance, ensure team effectiveness, and uphold brand standards after the grand opening.

• 3–5 years of experience as a retail store manager (jewelry or luxury retail highly preferred)
• Proven track record of driving sales growth and achieving revenue goals
• Strong leadership skills: able to coach, motivate, and develop high-performing teams
• Excellent communication and interpersonal abilities; skilled at building customer rapport
• Problem-solving and conflict resolution skills to handle customer and operational challenges
• Solid problem-solving and conflict resolution skills
• Knowledge and experience with inventory management, CRM, and POS systems
• Visual merchandising and store presentation expertise
• Ability to analyze sales reports and operational data to make informed business decisions
• Strong organizational and time management skills; able to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office and reporting tools; Salesforce experience a plus
• Bachelor’s degree or equivalent experience