Cyber Fraud Investigations Analyst

Remote
Contracted
Mid Level
Job Title: Cyber Fraud Investigations Analyst
Location: Chicago, IL 60611
Duration: 12+ Months
Pay Rate: $36/hr. on W2

Roles and Responsibilities:
  • Investigate, analyse, and report cases of fraud/abuse related activity within or targeting our ecosystem.
  • Create and synthesize various data tables into usable, actionable intelligence.
  • Detail key attributes driving Fraud through signal identification and incorporate into machine learning models to create a more streamlined end-to-end process in mitigating fraud.
  • Provide data to internal teams for secondary review and identification of additional fraud patterns to further enhance machine learning and AI initiatives.
  • Integrate both traditional (covert/overt) and technical (SQL) investigative techniques within the intelligence gathering process.
  • Produce investigative reports synthesizing data and information from across multiple platforms, systems, and tools to present key findings to necessary stakeholders for case resolve.
  • Research cases ranging in complexity, fraud vector, and scope.
  • Collaborate with Data Analytics and Data Engineering to detect, scale, and monitor fraud/abuse related behavior through key point indicators and data visualizations.
  • Establish protocols for investigative practices, fraud detection, and actioning.
  • Analyse and verify escalations of suspected fraud from internal and external teams.
  • Utilize reverse engineering techniques to disrupt adversarial attack vectors.
  • Discover exploited or potential vulnerabilities and collaborate with our internal teams to provide solutions-based recommendations to address identified gaps.
  • Work with our internal teams to gain business-critical information.
  • Utilize internal and external fraud identification tools and platforms to formulate better detection and actioning strategies.
  • Engage with external groups and industry partners to combat fraud and abuse related behavior.
  • Identify and vet new data sources to perform pattern, trend analysis and enhance fraud detection capabilities.
  • Conduct thorough investigations of e-commerce transactions to identify anomalies and enhance fraud risk rules/assessments to increase the efficiency and effectiveness of fraud prevention measures.
Skills and Qualifications Required:
  • Excellent Written and Verbal Communication Skills – Ability to present key findings and recommendations to various stakeholders and audiences.
  • Adaptability/ Prioritization – Able to operate in a fast-paced work environment and shift focus/priorities quickly.
  • Creativity – “Thinking outside the box;” desire to learn new things approach.
  • Self-sufficient/Self-motivated - Can work collaboratively as well as independently through automated and manual efforts, having a proactive mindset.
  • Attentive to detail - Ability to be thorough in the end-to-end process of an ask or project.
  • Basic understanding and capability to execute investigation-style SQL queries (e.g., with inner/left joins).
  • Inquisitive and investigative nature: Driven by curiosity to understand the mindset and actions of an attacker.
  • Willingness and desire to work independently and problem-solve with visionary guidance.
  • Positive, learning mindset with a detail-oriented, analytical approach to problem-solving.
  • Ability to excel while working remotely with the skills and self-discipline to do so effectively.
  • Experience in Fraud Operations or Investigations is required.
  • Experience in commerce/transaction review for signal and anomalous pattern identification and knowledge of remediation efforts to include, but not limited to, risk rule adjustments.
Education:
  • Bachelor's Degree or higher and 4+ years of relevant work experience in fields such as Fraud Detection, Investigations or Analytics, Financial Analysis, Cybersecurity, Criminal Justice, Digital Forensics, or a related area.
  • High School Diploma or the equivalent and 6+ years of relevant work experience in fields such as Fraud Detection, Investigations or Analytics, Financial Analysis, Cybersecurity, Criminal Justice, Digital Forensics, or a related area
About Us:
Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.
IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.
Compensation: The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.
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